A while back, the State of Hawaii began allowing vaccine passes from companies like CommonPass and CLEAR. Initially, though, at least, you couldn’t get CLEAR to link to Safe Travels. That seems to no longer be the case, though, as CLEAR finally works with Hawaii Safe Travels.
Back in mid-July, I wrote about how Hawaii Safe Travels began accepting CLEAR Health Pass for vaccine verifications. However, as many of you commented, linking CLEAR Health Pass with Hawaii Safe Travels didn’t work. While the situation was frustrating, it wasn’t surprising – this is the State of Hawaii, after all. Heck, we still can’t figure out how to operate Safe Travels efficiently over a year later. But, I’m happy to report that the CLEAR Health Pass Link is now working.
CLEAR Finally Works with Hawaii Safe Travels
I’m not sure exactly when or why CLEAR Health Pass began working with Hawaii Safe Travels, but it is. Linking your CLEAR Health Pass is also, mercifully, incredibly easy. All you need to do is sign in to your Hawaii Safe Travels account, select the Apply For Exemption option, and then select the CLEAR Exception. From there, all you need to do is sign in to your CLEAR Health Pass account.
Once you successfully link your CLEAR Health Pass to your Hawaii Safe Travels account, you should get a confirmation. You should also see a checkmark with the CLEAR logo appear in your trips section to show your vaccine exempt status.
Final Thoughts
I know some out there continue to have reservations about CLEAR Health Pass – and that’s ok. However, for those of you that already use CLEAR to verify your vaccination status for other reasons, this is a convenient and easy option, especially now that it finally works. Personally, I still think the state should mandate the use of a verified system like CLEAR and CommonPass versus the honor system that is the built-in Hawaii Safe Travels system. But, hey, what do I know?
Clear/Hawaii Safe Travel worked smoothly for me for my mid-August trip while others seemed to have issues from your previous post. I wasn’t even a Clear member back then. I did have issues with CommonPass with California’s QR code.
I’m glad it worked well for yoU! And I’m glad that Hawaii isn’t the only one with issues… lol
So crazy! I had the same issue and ended calling CLEAR (they really hide the phone number) and the person told me you can only link within 30 days of your trip. I was at 45 days. It was highly annoying to keep trying to link.
Ah, is that what it is? It’d be nice if they put that information out there up front! Thanks for the info!
Glad it’s working for you. I just tried to link mine ( have both a “Clear” a/c & one from Safe Travel) and got:
Clear could not find matching Health Pass for this traveler or trip
For more information please visit clearme.com/hawaii
I’m sorry to hear. The system really is a mess. Another reader did say that you can only link your CLEAR Health Pass within 30 days of your trip, so perhaps that’s the reason why?
We visited July 21. Hawaii Safe Travels accepted our scanned vaccine cards but didn’t immediately say we were exempt. I decided to double up and to setup Clear as well. Once done it immediately told me I was exempt. I have no idea which it actually ended up using but I think it was the Clear proof.
Hi! Thanks for writing this article. I’m flying to Lihue on Friday and anxious because, though I have a green Clear health pass that’s all set and verified, it refuses to link with Safe Travels. I’ve checked with a Clear customer service employee to verify that all my info matches on both apps and is accurate. Could the explanation simply be that my Clear health pass expires before my flight aka tomorrow/Thursday? And therefore I just need to recreate the health pass again, closer to my flight, and link again? Would be deeply appreciative of any troubleshooting or advice you can provide. Thanks!
That is a possibility, though I haven’t heard of this particular issue before. With your trip coming up so quickly, I’d suggest getting your vaccine pass via the Safe Travels site if you can. It’s pretty quick, though a little cumbersome, and approvals happen very quickly. If you go this route, I highly recommend using your phone/tablet since you’re going to have to sign at least a couple of times. Good luck and safe travels!
Thanks for that advice! I’ve uploaded my vax card to the Safe Travels site under my trip, and it shows up if I log out and log back in, so I know it’s there…but nothing else happens to confirm that I’m verified. What should I be waiting for / am I missing something? You said approval happens quickly but it’s been over a full day and it still looks the same. Any help appreciated!
That’s basically it. 24 hours before your flight, you should be able to complete a short survey on the site – an email should be sent reminding you as well. Once you do this, you’ll receive your QR code in an email. Not the process I expected, but that was my experience last month!
Thank you!!! I really hope you’re right hahah
I hope so too lol. It’s such a convoluted process…